Important Information for All Guests

Important Information for All Guests

Keeping Everyone Safe at The Maytime Inn

The Maytime Inn is OPEN!

We are excited to welcome you all back however our priority is ensuring the safety, health, and comfort of all of our guests and staff therefore we ask all of you who are visiting us to read through the below key information and adhere to the guidelines while on our premises.

Making a Reservation in our Restaurant

Reservations are ESSENTIAL if you wish to dine with us

Food Service Times

Monday – Saturday

Lunch 12:00 – 14:30
Dinner 18:00 – 20:30

Last sitting for lunch is 14:15 and dinner is at 20:30

Sunday

Lunch 12:00 – 15:00
Dinner 18:00 – 20:30

Last sitting for lunch is at 14:45 and dinner is 20:15

Final drinks orders will be taken at 11pm

PLEASE NOTE: all reservations for dining in our restaurant are booked based on our indoor table capacity. Our outside tables cannot be reserved for dining.

Visiting The Maytime Inn will be based on table service and reservations ARE ESSENTIAL.

Unless you have already reserved a table, or there is an available table when you arrive, we will sadly not be able to serve you.

Outdoor dining is at our discretion only and depends on both the weather and the capacity within our kitchen. Outdoor dining is NOT guaranteed. 

If you would like to make a table reservation you can do so via our website, by emailing us at [email protected], or by telephoning 01993 822068.

We will be operating using the following table-turn times for all reservations:

  • Tables of 1-3 people have a maximum seating time of 1hr 45 minutes
  • Tables of 4-6 people have a maximum seating time of 2hrs

Cleaning

Cleanliness has always been a priority at The Maytime Inn but we will be conducting additional cleaning throughout the property during your visit.

Our team will be washing their hands continually and cleaning heavy touch point areas such as banisters throughout the day. All tables and chairs, including legs, will be cleaned after every guest. This may mean that there is a small wait for your table and we ask for your patience while we get your table ready for you.

Our one rosette kitchen will continue to maintain the highest levels of cleanliness as acknowledged by our 5 star food hygiene rating.

Social Distancing

Although government restrictions have now been lifted as of 19th July 2021 we ask all of our guests to respect the space of one another and our team during their visit.

Upon Arrival to The Maytime

All of our guests will be asked to enter our premises via the rear garden, through the car park. Our front door on the main road through Asthall will be closed and not in use. Hand sanitiser will be situated at the entrance and we ask all guests to sanitise their hands before both entering and leaving The Maytime Inn.

Please wait to be seated by a member of our team at the signposted waiting table (this will either be outside at the entrance to the garden or inside the bar area of the pub depending on the weather). This is to give our team the opportunity to talk you through how our service will operate and to manage the number of people we have in the pub at any one time. This may mean short waiting times to be taken to your table therefore please be patient with us and we will take care of you as quickly as possible.

We will be operating a table service and guests are asked not to walk up to the bar or move unnecessarily around the property.

Please be prepared that if you visit us without a reservation we may not be able to serve you, no matter how much we would love to due to our operating capacity at the time of your visit.

Masks

Masks are no longer mandatory however you are welcome to wear masks should you feel more comfortable.

Please be aware that our team will no longer be wearing masks.

Government Test & Trace Scheme

The test and trace QR codes will continue to be displayed across our premises for you to check in as you wish but this is no longer a mandatory requirement.

Service at the Table

Table service will continue to be in place across our restaurant and garden and we ask that you refrain from approaching the bar where possible.

Menus for all food and drink offerings will be available to look at online via our website here.

Children & Dogs

Both children and dogs continue to be welcome at The Maytime Inn however we ask that you respect your fellow guests by not allowing them to wander.

Cashless & Tipping

The Maytime Inn no longer handles cash and therefore payment can only be made via card, contactless, or Apple Pay. If you would like to leave a tip you can do so via one of these formats when you pay your bill.

Staying with Us

If you would like to make a bedroom reservation you can do so via the website, by emailing us at [email protected], or by telephoning 01993 822068.

If you are feeling at all unwell, or have been unwell in the past 7 days, we ask you to please save your visit for another day.

We appreciate your patience and understanding while we do our best to reopen quickly and safely, and welcome you back comfortably to The Maytime Inn.

If you notice anything you are unhappy with while you are visiting us please speak to a member of our team immediately who will try their best to address your concerns and will aim to resolve any issues as quickly as possible.

Frequently asked questions

Are You Open?

We are OPEN!

Our restaurant will open for lunch and dinner service at the following times:

Food Service Times

Monday – Saturday

Lunch 12:00 – 14:30
Dinner 18:00 – 20:30

Last sitting for lunch is 14:15 and dinner is at 20:30

Sunday

Lunch 12:00 – 15:00
Dinner 18:00 – 20:30

Last sitting for lunch is at 14:45 and dinner is 20:15

Last drink orders will be taken at 11pm

What is your table reservation policy?

We encourage all guests to secure a table reservation in advance should you wish to dine with us. You can book a table for up to 6 people via our website. Any groups larger than 6 will need to be booked with us directly and we will require a £10/head deposit and a preorder in advance. Please email [email protected] or telephone 01993 822068.

Those dining, and staying in our bedrooms, will take priority for table reservations. Unless you have already reserved a table, or there is an available table when you arrive, we will sadly not be able to serve you.

PLEASE NOTE: all reservations for dining in our restaurant are booked based on our indoor table capacity. Our outside tables cannot be reserved for dining.

Outdoor dining is at our discretion only and depends on both the weather and the capacity within our kitchen. Outdoor dining is NOT guaranteed. 

If you would like to make a table reservation you can do so via our website, by emailing us at [email protected], or by telephoning 01993 822068.

We will be operating using the following table-turn times for all reservations:

  • Tables of 1-3 people have a maximum seating time of 1hr 45 minutes
  • Tables of 4-6 people have a maximum seating time of 2hrs

How many people can I book a reservation for?

You can book a table for up to 6 people via our website. Any groups larger than 6 will need to be booked with us directly and we will require a £10/head deposit and a preorder in advance. Please email [email protected] or telephone 01993 822068.

What is your bedroom cancellation policy?

If you cancel your booking within 7 days of the scheduled check-in time (4pm) on the date of arrival you will be charged the full amount of your booking, including any booking extras.

If you need to cancel your booking more than 7 days before the scheduled check-in time (4pm) a full refund will be given including any booking extras paid at the time of your booking.

What is the risk of catching covid-19 from food?

There is no evidence which proves that covid-19 can be contracted via food.

The World Health Organisation has advised that the likelihood of an infected individual contaminating commercial goods is very low.

There are already strict hygiene rules around the production of food in this country, which all food businesses must follow. The Maytime Inn has a 5 star food hygiene rating from The Environmental Health Agency which demonstrates our commitment to adhering to food health and hygiene controls.

These existing hygiene controls are designed to prevent contamination of food by any pathogens, including contamination by the virus responsible for covid-19.

What measures are being taken to clean the restaurant, bar, and bedrooms?

We continue to clean and sanitise our restaurant, bar, bedrooms and public spaces regularly and thoroughly, in line with current advice and our existing food hygiene practices. Viruses like covid-19 are easily killed by routine cleaning procedures such as ours.

To help us maintain our high cleaning standards and prevent the contamination of surfaces throughout the property we ask all guests to use the hand sanitiser provided and to thoroughly wash their hands.

What are your team doing to keep themselves and others safe?

The government has advised that the single best defence against viruses such as covid-19 is the regular, thorough washing of hands, social distancing, and wearing a mask. Our team will all be wearing masks and washing their hands regularly throughout service while respecting social distancing between each other, as well as guests wherever possible, without impacting on providing an efficient and enjoyable customer service experience.

We have also provided each member of staff with their own hand sanitiser. Each member of the team will sanitise their hands before and after every visit to a guest’s table.

Our staff are required to follow an illness reporting procedure should they have any symptoms, in line with industry standards. This is for all forms of illness and not just covid-19.

Our team is working really hard to follow important safety guidelines therefore please be patient and give them respect during this time as they focus on looking after you and your health and safety. No abuse will be tolerated.

If you have any issues during your visit please speak to a manager.